General Terms and Conditions of Layla Yom Company.

§1 Applicability to entrepreneurs and definitions

(1) The following general terms and conditions apply to all deliveries between us and a consumer. In their valid version at the time of the order. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor attributable to their independent professional activity. can be attributed to their commercial or self-employed professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following provisions regarding the conclusion of a contract apply to orders placed through our online shop at https://lumond.de/. (2) In the event of the conclusion of a contract, the contract is formed with conditions. (3) The presentation of goods on our online shop does not constitute a legally binding offer on our part. but rather an invitation for the consumer to place an order for the goods. By placing an order for the desired goods, the consumer submits an offer to enter into a binding contract for the purchase of said goods. (4) The following provisions apply when an order is placed in our online shop: The consumer submits a binding contract offer by successfully completing the ordering process provided on our online shop. The ordering process consists of the following steps: The consumer can, before submitting the order bindingly, use the “Back” button contained in the internet browser used by them to review and modify the order. By using the “Back” button contained in the internet browser they are using, the consumer can review their information and correct any input errors before proceeding to the page where the customer’s details are captured. They can also choose to close the Order process by closing the internet browser. We confirm the receipt of the order immediately by sending an automatically generated email (“Order Confirmation”). By sending this email, we accept your offer. (5) Storage of the contract text for orders placed through our online shop: We will send you the order details and our terms and conditions via E-Mail. You can also view our terms and conditions at any time at https://lumond.de/en/agb. For security reasons, your order data is not accessible via the internet anymore.

§3 Prices, shipping costs, payment, due date

(1) The prices indicated include the applicable value-added tax and other price components. In addition, any shipping costs may apply. (2) The consumer has the option to make payment in advance, pay by cash on delivery, Direct debit, PayPal, Credit card( Visa, Mastercard, American Express). (3) If the consumer has chosen payment in advance, they are obliged to pay the purchase price immediately after the conclusion of the contract. If we deliver by cash on delivery, the payment becomes due upon receipt of the goods.

§4 Delivery

(1) Unless otherwise stated clearly in the product description, all items offered by us are ready for immediate shipment. The delivery will be made within a maximum of 5 working days. In the case of payment in advance, the delivery period starts on the day after the payment is received. The payment instruction is to be sent to the bank authorized for the transfer, and for all other payment methods, it is to be initiated on the day following the conclusion of the contract. If the deadline falls on a Saturday, Sunday, or legal holiday at the place of delivery, the deadline will be extended to the next working day. (2) The risk of accidental loss and accidental deterioration of the goods is transferred to the consumer upon delivery. (2) The risk of accidental loss and accidental deterioration of the goods sold in a sales contract is transferred to the buyer only upon delivery of the goods.

§5 Reservation of ownership

We reserve the right to retain ownership of the goods until full payment of the purchase price has been made. ****************************************************************************************************

§6 Right of withdrawal for the customer as a consumer:

Right of withdrawal for consumers Consumers have the right of withdrawal under the following conditions, whereby consumers are any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or self-employed professional activity. that cannot be attributed predominantly to their commercial or self-employed professional activity.

Cancellation policy

Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods. To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to cancel this contract. You can use the attached sample withdrawal form for this purpose, although it is not mandatory. Consequences of withdrawal If you withdraw from this contract, we will refund all payments received from you, including the delivery costs (excluding any additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your withdrawal from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in any case, you will not be charged any fees for such reimbursement. We may withhold the reimbursement until we have received the goods back or you have provided evidence that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than fourteen days from the day on which you notify us of your withdrawal from the contract. To inform us of the revocation of this contract, to be returned or handed over to us. The deadline is met if you send back the goods before the expiration of the fourteen-day period. You bear the direct costs of returning the goods. End of the cancellation policy ****************************************************************************************************

§7 Withdrawal form

Sample withdrawal form

(If you wish to withdraw from the contract, please fill out this form and send it back.) (*) Delete as appropriate.

§8 Warranty

The statutory warranty regulations apply.

§9 Language of the contract

The contract language available is exclusively German. Stand der AGB Dez.2021